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Boots Delivery
The information detailed below, refers specifically to products available at our
Boots warehouse. For products purchased in our 'Other Shops (BUPA health checks,
Boots flowers, Lingerie, DVD Rental, phones, Boots wines, Boots Travel Shop, BUPA
Health Checks, Kitchen appliances and Entertainment), you are advised to refer to
their individual terms and conditions for further information.
Free deliveries are currently available if you spend £45 or more in a single
transaction and request a standard delivery. For more information on this and the
other delivery services Boots provide,
Boots are able to deliver throughout the UK (including the Isle of Man and The
Scottish Islands) and Northern Ireland. For British Forces Post Office addresses,
please click here.
Boots cannot guarantee delivery to business addresses except for our next day
service.
Boots can't deliver to UK PO Box addresses and Boots are also unable to deliver
to the Channel Islands due to tax implications.
Healthcare Advice
Boots The Chemists' Pharmacy
Superintendent is responsible for healthcare advice provided in relation to
Pharmacy medicines and other healthcare advice located within the Boots Pharmacy
pages of Boots.com. The name of the Pharmacy Superintendent is Steve Churton. All
other information and advice on this website is the responsibility of Boots.com
Direct Limited.
Complaints procedure for Boots online pharmacy
Boots aim is to provide excellent service at all times. If we fail to reach
these standards and you are unhappy with our prescription or pharmacy service in
any way, please contact Boots Pharmacy Direct on 0845 121 9040 and either:
- speak to a member of the pharmacy team
or
- ask to speak to the pharmacist in charge
If your concerns are not fully addressed by this you may wish formalise your
complaint in one of the following ways:
- by telephoning Boots Customer Care on 0845 0708090
-
by writing with your complaint to:
Boots Customer Care,
P O Box 5300,
Nottingham,
NG90 1AA
- by complaining by e-mail to customerservice@care.boots.com
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Dispensing Service
The prescription dispensing and delivery service offered on this site is
provided by Boots The Chemists, Walsall*. All Boots The Chemist pharmacists
are registered with the Royal Pharmaceutical Society of Great
Britain. Royal Pharmaceutical Society Register
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